Danamon Enhancement Documents
Danamon Enhancement Rollout Document
Description This update covers Danamon Enhancement changes for queue position, hold and video cha...
Danamon Enhancement WEB Development Guide - Hold and Resume
Fully implemented javascript code example is in the WaitForAgent.html When the agent puts the cal...
Danamon Enhancement WEB Development Guide - Queue Position and Estimated Wait Time
Fully implemented javascript code example is in the WaitForAgent.html The frontend application ca...
Danamon Enhancement Mobile Development Guide - Android
Attached data fields on the create call Each EnvironmentCallAttribute declared for an environment...
Danamon Enhancement Mobile Development Guide - iOS
Attached data fields on the create call Each EnvironmentCallAttribute declared for an environment...